Telemarketer

Skills:.

Microsoft Excel, Customer Relationship Management (CRM), Following Up,.

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment.

You will be responsible for influencing existing or potential customers to buy products or services..

A successful telemarketer must be friendly and persuasive.

You must be able to understand the customers requirements in a short time and present solutions that meet their needs.

The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints..

The goal is to promote business growth by expanding the companys clientele..

Cold call people using a given phone directory to sell products or solicit donations.

Answer incoming calls from prospective customers.

Use scripts to provide information about products features, prices etc.

and present their benefits.

Ask pertinent questions to understand the customers requirements.

Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

Record the customers personal information accurately in a computer system.

Deal with complaints or doubts to safeguard the companys reputation.

Go the extra mile to meet sales quota and facilitate future sales.

Keep records of calls and sales and record useful information.

Cold call people using a given phone directory to sell products or solicit donations.

Answer incoming calls from prospective customers.

Use scripts to provide information about products features, prices etc.

and present their benefits.

Ask pertinent questions to understand the customers requirements.

Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

Record the customers personal information accurately in a computer system.

Deal with complaints or doubts to safeguard the companys reputation.

Go the extra mile to meet sales quota and facilitate future sales.

Keep records of calls and sales and record useful information.

Proven experience as telemarketer or similar sales/customer service role.

Proven track record of successfully meeting sales quotas preferably over the phone.

Working knowledge of relevant computer programs (e.g.

CRM software) and telephone systems.

Excellent communication and presentation skills.

Proficient in English.

Skilled in negotiation and dealing with complaints.

Persistent and results-oriented.

Patient and able to handle customer rejection.

High school diploma; BSc/Ba is a plus.

Proven experience as telemarketer or similar sales/customer service role.

Proven track record of successfully meeting sales quotas preferably over the phone.

Working knowledge of relevant computer programs (e.g.

CRM software) and telephone systems.

Excellent communication and presentation skills.

Proficient in English.

Skilled in negotiation and dealing with complaints.

Persistent and results-oriented.

Patient and able to handle customer rejection.