Key Account Manager - Sales - IT (4-6 yrs)

Key Account Manager (IT sales) WFO-Pune

Job Description:

- We are looking to hire an experienced Key Account Manager who will be responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

- The key account manager's responsibilities include growing Perennial's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops.

- To be successful as a key account manager, you should be able to analyze data and sales statistics and improve business and marketing strategies.

- Ultimately, an exceptional key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.

What You'll Do:

- Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with the company's services.

- Developing and executing strategic account plans to drive growth and maximize revenue from key accounts.

- Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling.

- Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships.

- Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients.

- Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market.

- Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage.

- Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement.

- Collaborating with internal teams, such as business development, marketing and technology, to deliver exceptional customer experiences and meet client expectations.

- Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements.

Who You Are:.

- You have a Masters Degree in Marketing or Business Administration.

- You have a strong understanding of technology services in the custom application development and outsourced product development segments.

- You have at least 4 years of experience of selling fixed bid and staff augmentation service models.

- You have a strong track record of success in key account management with at least 2 years of experience.

- You have experience in delivering client-focused solutions.

- You can analyze and draw inferences from data.

- Familiarity with CRM tools would be a plus.

- You possess excellent communication & interpersonal skills.

- You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.

About Us:

Perennial Systems is an Outsourced Product Development Organization with a focus on solving complex problems of engineering and product teams by following a simple process-driven approach. Over the years we have built deep expertise across Fintech (Payments, Lending & Open Banking), Media & Healthcare domains. We specialize in building products and work with many product-based companies across South East Asia, US &. We work on a cross section of building amazing user experiences using cutting edge technologies in solving.

Our Offerings:

- Strong engineering teams: Our tech partners are poly-skilled agile practitioners, who follow the clean coding practices, peer code reviews, TDD, BDD and value software craftsmanship and continuous learning.

- Consulting Exposure & Product Driven Mindset: Our tech partners work directly with the product team at the client's end & contribute in the end-to-end SDLC lifecycle, that starts from product ideation, development, unit testing, deployment, support and maintenance and hence leading to end-to-end product development exposure.

- Vast Domain Expertise: We are experts in the FinTech domain and have worked widely across payments, lending and card platform space. Not only this we have worked / are working with the 6 top FinTech giants from South-east Asia geography.

- And apart from this we are also working on other trending domains such as media, healthcare, hospitality, entertainment and more.

- Each domain offers a fresh perspective and insight into business problems and their solutions.

- Learning Culture: Perennial promotes a learning culture and in no boundaries, we support our team members to explore & learn the upcoming market trends.

- Not only this we have a knowledge base that offers more than 8000+ courses and sponsor certifications, so as to ensure that our people are learning throughout their span with us.

- We also arrange for in-house and external tech MeetUps (SimplyTech, community owned by Perennial Systems) that overall enhances the growth of our people.

- Collaborative Environment: Our teams work closely with other verticals, to ensure a seamless and collaborative approach to client acquisition and retention.