Store Support Executive

The Store Support Executive is responsible for ensuring smooth operations and efficient support for various functions within the warehouse. This role involves managing communication and coordination between the warehouse and stores, handling inventory-related tasks, and providing assistance for administrative functions.

Responsibilities:

Parcel Segregation: Open and segregate local and out-of-state parcels, hand over products to respective departments, update the drive sheet, and maintain records.

Inventory Management: Reference turnover and full stock product details in the drive sheet. Follow up with stores and validate inventory records.

Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs) and clearances.

Courier Performance Management: Check and follow up on store parcel courier delivery details. Prepare Courier Performance Report.

Store Support :

Manage customer orders from warehouse to stores. Handle customer damage product exchange emails and follow up.

Process excess and short-received inventory reconciliation mails. Clear missing, mismatched, or broken products and update records.

Send price change (MRP) and gram change mails to stores and follow up.

Handle the barcode request process.

Manage new store transactions, transfers in, and format verification.

Handle stores' customer GST billing.

Coordinate with stores for general queries.

Check and update store HQ backup. Communicate issues to the IT department.

Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers.

Generate E-Way bills as required.

Coordinate with suppliers for priority orders and jewellery-related matters

Candidate Profile:

Bachelor's degree

Minimum of 1 year of experience in a similar role within a warehouse or retail environment. Experience in inventory management, or parcel handling, is highly preferred.

Basic Excel ( If functions/Index/Hlookup/Vlookup)

Proficiency in Kannada, Hindi, and English language.

Responding to emails and providing resolutions.