Business Analyst

Overview:

Business analysts will review, analyze and evaluate business systems, process,

operations and user needs. Document requirements, define scope and objectives and

formulate systems to parallel overall business strategies. Business analysts will use

technology to bring in better efficiency, solve existing business problems and better achieve

our business goals.

Business analyst is a technical job role requiring implementation of IT systems and

also driving building of custom IT solutions in the capacity of project manager.

Objective:

Identify processes that can be improvised and automated using IT systems and

solutions via off-the-shelf, or custom built solutions and implement, train and ensure

successful rollout of new IT systems across the organization.

Role and Responsibilities:

• Determine operational objectives by studying business functions, gathering

information, evaluating output requirements and formats

• Construct workflow charts and diagrams, study system capabilities, write system

requirement specifications

• Improve systems by studying current practices, designing modifications
• Define project requirements by identifying project milestones, phases and elements
• Monitor project progress by tracking activity
• Prepare technical reports by collecting, analyzing and summarizing information and

trends

• Review a variety of processes in operations, purchase, inventory, distribution and

other facilities

• Suggest changes to senior management using analytics to support your

recommendations. Actively participate in the implementation of approved changes

• Create informative, actionable and repeatable reporting that highlights relevant

business trends and opportunities for improvement

• Run workshops, training sessions, drive and ensure successful implementation of

new systems or technology processes.

Candidate Profile:

• Graduate in Engineering or Bachelor degree in Computer Science, IT or a related

field. MBA in business administration, Operation Management or IT/Technology

Management preferred.

• 1 to 3 years of demonstrable experience as an IT business analyst in the retail

domain is a must; knowledge and practical experience of mapping retail business

processes

• Should have been involved in documenting user requirements and implementing

new IT systems in their previous organization

• Should have a sound understanding of technologies like cloud technology, client-

server architecture, SaaS solutions, software development life cycle and software

evaluating process; experience in evaluating software/solutions against requirements

and judging the best fit among them.

• Business analysis experience in a number of significant/global projects
• Experience of working in a complex matrix environment with both internal and 3rd

party resources

• Practical experience of documenting business processes using specified process

methodologies

• Excellent project management and implementation skills
• Excellent communication skills
• Interest in and understanding of, project management techniques and computing

systems

• Strong background in Microsoft Word, Excel, and PowerPoint
• SQL (any flavor) experience is needed
• Basic knowledge of a scripting language like Python, R, etc.
• Experience in ERP systems like SAP, Oracle, Microsoft Dynamics, Ramco etc.
• Experience in Project management software like JIRA, Zoho Projects, Kissflow Project

etc.

• Experience in third party integration between various tools and ERP.