Customer Support Professional - Voice

Responsibilities: Handle customer queries and complaints via inbound/outbound calls

Resolve customer issues promptly and ensure satisfaction

Make outgoing calls to students for follow-ups and reminders

Maintain accurate records Assist with general office tasks as needed

Requirements:

Graduate Excellent communication skills in English and local language(s)

Strong problem-solving and customer service skills

Ability to multitask and work in a fast-paced environment

High school diploma or relevant experience preferred