Expert level experience in Zoho CRM, Zoho Projects, Zoho Desk.
Solid Experience in Zoho Creator tool.
Experience in working with different Zoho products.
Create custom Zoho apps to automate processes.
Implementation and customization of business applications on Zoho One including CRM, Desk, Flow, people, Books, Creator, Campaigns and others as needed.
Excellent Development Knowledge Deluge for Zoho CRM, Desk, Projects. Writing custom Deluge functions.
Well versed in creating customer portal, HTML page views, creating dashboards, creating reports, embedding forms/reports/pages, email, SMS campaigns.
Experience in technical roles on at least 4 to 5 full-lifecycle Zoho implementations, with strong expertise in Zoho products.
Experience in writing SOQL and SOSL queries.
Knowledge of Security, Sharing, Profiles, and Roles.
Ability to work collaboratively in an Agile environment comprising of cross functional and cross vendor teams and deliver to aggressive timelines.
Data migration to and from different systems into Zoho CRM or other platforms.
Creation of custom tools and scripts to automate various business processes.
Create a roadmap for development and prepare iterations for approval and tracking.