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9 Kovai Jobs
Intern Customer Accounts Specialist
0-1 years
Coimbatore
1 vacancy
Intern Customer Accounts Specialist
Kovai
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
Execution of a sales order by raising invoice in the accounting system
Raising estimates to customers for annual support and subscription renewals
Liaising with customers either via email/telephone for any queries on the estimates/invoices
Updating the CRM system with customer updates and follow ups
Assisting the team in license keys generation and other enquiries
Managing the overdue invoices and making sure the accounts are up to date
Assisting the sales team in reaching the potential leads wherever possible
Provide accurate, valid and complete information by using the right methods/ tools
As a part of customer on boarding process, client relationship sync up to be done
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines, and policies
Youll meet our requirements:
Very good English communication skills (both in verbal and written)
Should be good in Word, Excel and PowerPoint
Candidate should be proactive, self-motivated and responsible team-player
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
B.Com / M.Com graduates can apply.
Candidates should be ready to work in shifts 02 pm - 11 pm (IST)
Employment Type: Full Time, Permanent
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