GoFynd - Key Accounts Manager (4-8 yrs)

The role of a Key Account Manager is primarily to ensure technology adaptation at the brand level. They are responsible for driving training programme for the store team . We are looking for someone who is extremely confident , enthusiastic and determined to help sales team achieve its sales target.

What will you do at Fynd?

- Manage a portfolio of High Value Enterprise Accounts

- Develop Customer First Approach in team to understand customer pain points

- Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements.

- Develop in depth understanding of the Fynd Platform and solve every day queries of your team and train them to better equipped to solve client issues

- Demonstrate outstanding interpersonal and communications skills

Some specific Requirements :

- Work experience in managing Enterprise Clients

- Working in a startup or a consulting firm

- The candidate should have demonstrated ability to collaborate and build strong relationships with customers, especially at the Key decision-maker levels

- Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems.

- Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed-upon scope on time within budget

- This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction.

- Experience in a SaaS firm is a plus

- Understanding of SQL and APIs is a must

- Experience: 4-8 years