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KC Overseas Education
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Sr. Associate – Quality
KC Overseas Education
posted 1d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Monitor call attended ratio (Calls attended/calls received) of individual team member and overall Country Team.
- Monitor turnaround time and pendency of applications with KC and notify management for the status.
- Conducting knowledge test for the employees in the predefined frequencies and get the knowledge database up to date with the help of managers in different departments.
- Ensuring Test parameters are monitored and deviation if any to be reported to the management.
- Training to team members on software's for performing test.
- Monitoring frequency and content of promotional emails and prepare the MIS.
Job requirements
- Any graduate with minimum 4 years' experience in the role of Quality Assurance, monitoring various processes.
- Excellent written and verbal communication.
- Good command over MS Excel and Data retrievals and assessments.
- Apt to work on multiple tasks.
- Attention to details.
Employment Type: Full Time, Permanent
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What people at KC Overseas Education are saying
Rating based on 2 Associate
reviews
Anonymous · Marketing & Communication
in Nagpur
KC Overseas Education has a positive work-environment. The team is supportive. Company provides opportunities for learning and growth, allowing me to improve my skills and progress in my career.
- Salary - Excellent
Nothing as such.
Associate salary at KC Overseas Education
What KC Overseas Education employees are saying about work life
KC Overseas Education Benefits
Does KC Overseas takes care of their employees? Is KC Overseas one of the established companies in Student Recruitment Industry? What is the uniqueness of KC Overseas? Is KC Overseas a Fast-Growing Company? Is KC Overseas a Bootstrapped Company? 
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