Financial Counsellor

1. **Financial Assessment**: Evaluating patients' financial situations to understand their ability to pay for medical services.

2. **Insurance Guidance**: Assisting patients in understanding their insurance benefits, including coverage options, co-pays, and deductibles.

3. **Payment Plans**: Developing and negotiating payment plans for patients unable to pay their medical bills upfront.

4. **Financial Assistance Programs**: Identifying and helping patients apply for financial aid or charity care programs available through hospitals or community resources.

5. **Cost Estimates**: Providing patients with estimates of potential out-of-pocket costs for treatments and procedures.

6. **Budgeting Support**: Helping patients create budgets that account for healthcare expenses.

7. **Patient Advocacy**: Acting as a liaison between patients and healthcare providers to resolve billing issues and clarify costs.

8. **Education**: Offering resources and information on financial literacy related to healthcare, such as managing medical debt and understanding healthcare financing options.

9. **Crisis Management**: Assisting patients in financial crisis due to unexpected medical expenses or emergencies.

10. **Follow-Up Support**: Monitoring patients' financial situations over time and providing ongoing support as needed.