Manager - Information Technology (6-8 yrs)

The IT Manager plays a pivotal role in overseeing and managing an organization's information technology systems and infrastructure. This position is responsible for ensuring the reliability, security, and effectiveness of IT operations while aligning technology initiatives with the organization's business goals and objectives.

Responsibilities:

- Planning for development and installation of data center according to present and future requirements.

- Monitor all software and hardware products and ensure compliance to Data Center standards and systems.

- Monitor all activities related to analysis and implement all data center plans.

- Supervise designing and evaluation of all server systems according to measurement of process.

- Perform troubleshoot on data center, identify issues, and assist in timely resolution of same.

- Manage and perform research to design new advanced data center.

- Ensure adherence to all established guidelines and management practices for employees.

- Coordinate with various departments and perform integration of critical systems into infrastructure.

- Coordinate with IT, enhancement and business teams and develop strategies to ensure achievement of data center capacity.

- Maintain expert knowledge on all applications and its use on systems for various critical systems.

- Ensure client satisfaction and provide optimal level of customer services for various departments.

- Maintain effective professional relationships with leadership.

- Maintain expert knowledge on all business procedures associate with assets and capacity.

- Developing and implementing IT policy and best practice guides for the organization.

- Running and sharing regular operation system reports with senior staff.

- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages.

- Maintains organization's effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.

- Directs technological research by studying organization goals, strategies, practices, and user projects.

- Completes projects by coordinating resources and timetables with user departments and data center.

- Verifies application results by conducting system audits of technologies implemented.

- Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.

- Maintains quality service by establishing and enforcing organization standards.

Security Operations:

- Security Monitoring: Oversee 24/7 security monitoring and incident detection.

- Log Analysis: Analyze security logs and alerts for anomalies and potential threats.

- Security Policy Enforcement: Enforce security policies and access controls.

- Security Testing: Conduct regular security testing, including vulnerability scanning and assessments.

- Identity and Access Management: Manage identity and access controls and permissions.

- Endpoint Security: Ensure the security of endpoints (computers, mobile devices, etc.).

- Security Tool Administration: Administer and maintain security tools and systems.

- Security Audits Conduct regular security audits and assessments.

- Security Reviews Review and approve security configurations and settings.

- Security Incident Management Oversee the handling of security incidents and breaches.

- Security Patch Management Ensure timely application of security patches and updates.

- Security Architecture Review and approve security architecture and design decisions.

- Incident Response Lead the incident response team in the event of a cybersecurity incident.

- Forensic Analysis Conduct digital forensics and analysis following incidents.

- Containment and Eradication Take action to contain and eradicate threats.

- Recovery Planning Plan and coordinate recovery efforts after an incident.

Data Management and Analytics:

- Oversee data management strategies, including data storage, retrieval, and analysis.

- Ensure data quality, integrity, and security.

- Drive data analytics initiatives to derive insights for decision-making.

Infrastructure Management:

- Manage the organization's IT infrastructure, including servers, networks, and data centers.

- Ensure high availability and performance of IT systems.

- Plan for capacity growth and scalability of infrastructure.

- Implement disaster recovery and business continuity plans.

Vendor and Partner Management:

- Evaluate and manage relationships with technology vendors and service providers.

- Negotiate contracts and service level agreements (SLAs).

- Ensure that vendors meet their contractual obligations.

- Identify opportunities for cost savings and optimization.

Documentation and Reporting:

- Technical Documentation: Ensure that technical documentation, including design documents and code repositories, is accurate and up to date.

- Progress Reporting: Provide regular status reports on software development projects to senior leadership.

- Budget Reporting: Report on budget expenditures and variances.

Recruitment and Team Development:

- Recruitment: Participate in the recruitment and hiring of software developers.

- Team Building: Build and lead high-performing software development teams.

- Performance Evaluations: Conduct performance evaluations for software development staff.

- Skills Development: Identify skill gaps and provide opportunities for skills development.

- Career Pathing: Define career paths and growth opportunities for team members.

Qualifications:

- Bachelor's or master's degree in information technology, Computer Science, or a related field.

- 6 years of experience in IT leadership roles, with a proven track record of success.

- Strong technical background and expertise in areas such as network administration, system architecture, and cybersecurity.

- Excellent leadership and team management skills.

- Strategic thinker with the ability to align technology with business objectives.

- Strong project management skills and experience with IT project lifecycles.

- In-depth knowledge of IT security best practices and compliance standards.

- Excellent communication and interpersonal skills.

- Ability to work collaboratively with cross-functional teams and senior executives.

Essential Qualification and Skills:

- Master or bachelor's degree in CSE, with minimum 70% score.

- 6 -8 years of experience.

- Excellent interpersonal, written and verbal communication skills along with quick learner.

- Experience with specific technologies or platforms relevant to the organization's industry (e.g., cloud computing, ERP systems).