Inside Sales Counsellor - EduTech Solution (1-3 yrs)

About the Role -

- We are looking for result-oriented and motivated Inside Sales Specialists/Counselors who can develop strong technical knowledge about our educational products, industry, and customer base to support the customers' purchase decisions.

- Additionally, the candidates will be required to effectively prospect, qualify, and generate new sales to meet or exceed revenue goals. This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Roles & Responsibilities -

- Build a thorough technical understanding of our products and help potential customers in understanding what we have to offer through effective articulation.

- Engage with potential customers, identify their key pain points, and create personalized growth journeys for every customer to help them purchase products to meet their career objectives.

- Counsel leads on their personal growth prospects in the education industry.

- Maintain excellent and supportive rapport with all leads.

- Follow up after the sale to ensure customer satisfaction and gain referrals.

- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies.

- Use CRM to track leads and manage pipelines daily.

Qualification Criteria:

- Ideal candidate should have 6 months to 2 years of experience in Sales/Marketing (preferably Ed Tech/Academic/school/clinical counseling).

- Excellent verbal communication skills, strong conversationalist, and well-versed in English.

- Strong negotiation and objection handling skills with the ability to work within deadlines.

- Ability to work independently and as part of a team while maintaining a professional, client- oriented attitude.

- Understand the landscape of the Education Industry and the current needs of teachers and school leaders.

- Proficient with Microsoft Office / Google Documents and CRM systems.

Cultural Fit :

- You love what you do: Everyone in the organization is so passionate about what they do that the energy is contagious.

- You respect everyone as good work relationships are built on mutual respect.

- You have a non-zero-sum mindset: You are not competing with anyone and believe in working together as a team towards a common goal.

- You are an open communicator: You believe in full transparency and open conflict resolution.

- You are a hustler: You have a never-ending urge to move out of your comfort zone and learn as much as you can.

- Your key values include integrity, ethics, and unconditional support.