Team Management: Supervise and support the security team, assign security officers to specific patrol areas, ensure duties are performed effectively and address any issues - providing training and disciplinary action where necessary, monitor team and individual performance, provide feedback, and hold regular team briefings.
Operations Management and Process Implementation: Manage day-to-day security operations and become familiar with the site layout to create and implement effective policies and procedures, including patrol and security equipment placement.
Security and Access Control: Regularly patrol and inspect the site to identify potential weaknesses, hazards, or security breaches and create a plan to address these, monitor CCTV equipment for suspicious activity, ensure all entry and exit points are secure, and verify the IDs of individuals entering the site to allow admission to authorised personnel only.
Incident Management and Emergency Response: Respond to and investigate any security breaches or incidents, escort unauthorised personnel from the site, conduct emergency drills, and assist with evacuation in an emergency, liaising with the emergency services where necessary.
Documentation and Compliance: Maintain accurate records of any security incidents, breaches, and surveillance, and an inventory of security equipment, and ensure compliance with GDPR, health and safety, company and legal requirements.
Communication and Customer Service: Liaise with site management, employees and the Security Manager regarding security issues or incidents and address any queries, take part and assist with planning and risk management meetings, and provide a consistent calm and professional image when dealing with staff, customers, and site personnel.