Market Analysis: Stay informed about F&B trends in competitive hotels and restaurants, analyse their applicability to enhance quality, and ensure the establishment remains in demand in the market.
Guest Interaction: Regularly meet with long-staying room guests and restaurant patrons, suggesting new dishes, and gathering feedback to enhance the dining experience.
VIP Amenities and Events: Handle special VIP food amenities, accommodate special guest preferences, and coordinate banquet events in collaboration with the banquets sales manager.
Cost Management: Reduce High Labour and Production (HLP) costs by creating awareness and monitoring figures on a monthly basis.
Equipment Maintenance: Liaise with the kitchen steward for fuel, regular repairs, and maintenance of equipment, ensuring operational efficiency.
Collaboration with F&B Service: Liaise with F&B Service to enhance guest service, meet guest needs, monitor service quality, and take regular rounds in the restaurants.
Staff Training: Brief production and service staff on menu items preparation, organize presentation and classroom training, and ensure adherence to standard recipes.
System and Reporting: Stay updated on packages in the system, derive reports from POS and MMS, and contribute to data-driven decision-making.
Daily Kitchen Operations: Ensure the smooth functioning of the kitchen on a daily basis, including supervision of buffet setups and meal service.
Duty Roster and Raw Material Control: Check the feasibility of the duty roster, control raw material indents, and monitor material pickups from the stores.
Cost Control Measures: Assist in controlling food costs through yield testing and effective problem-solving in various situations.