Service Coordinator

We are making every move count.

• Centralize the scheduling and logistics of service jobs, ensuring that resources are allocated effectively and reducing scheduling conflicts.
• Overseeing time booking and project timelines, the coordinator will help minimize downtime and optimize the productivity of our technical teams.
• Serve as the primary point of contact for clients, ensuring prompt responses to inquiries and service requests, which is crucial for building strong customer relationships.
• Consolidate service activity reports, providing management with valuable insights into performance metrics and operational trends, which aids in strategic planning.
• Enhance data accuracy in service orders, material requests, and invoicing, reducing administrative errors.
• Manage the invoicing process more effectively, leading to faster payments and improved cash flow.
• Handling logistical and administrative tasks,
• Assist in the onboarding and training of new staff, ensuring consistency in service delivery standards.
• Identify additional service opportunities, driving
• Overseeing service delivery processes

Qualification

• Graduation

Relevant work Experience

• 2-3 years

Knowledge/Skill Required

• Previous experience of coordinator in service industry, Tech-savvy proficient in computer skills (Microsoft office tools), Working knowledge in SAP
• Customer handling, Internal team handling

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. With us, you will have the opportunity to learn new things and realize your potential and have fun while working in our global team.

If you are excited about this opportunity, click Apply and submit your application and CV.