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1 Kallikrates Consulting Services Job
Customer Support Executive
1-6 years
Hyderabad / Secunderabad
1 vacancy
Customer Support Executive
Kallikrates Consulting Services
posted 6mon ago
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Job Description
Kallikrates Consulting Services Private Limited is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey Strong Customer support executive Good communication (UK, US) Experience working in a team environment
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
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What Kallikrates Consulting Services employees are saying about work life
based on 2 employees
Monday to Saturday
No travel
Day Shift
Kallikrates Consulting Services Benefits
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