House Manager

Position Title: House Manager

Location: Delhi

Job Summary:

House Manager is responsible for overseeing the day-to-day operations of the property, ensuring guest satisfaction, managing the housekeeping team, and ensuring that all aspects of the property are well-maintained and organized.

Key Responsibilities:

• Ensure the property is neat and clean (Inside & Outside) while maintaining high level of hygiene standards.
• Attend to guest & visitors providing them an optimum hospitality experience.
• Ensure guests needs are met with high-quality service. Resolve any guest complaints or issues promptly and efficiently.
• Lead, train, and manage the housekeeping & other support staff at the property & constantly provide them inputs to deliver more effectively
• Monitor inventory of housekeeping supplies, toiletries, linens, and cleaning products. Place orders as needed and track expenses to ensure budget adherence.
• Manage all events being held at the property & ensure seamless coordination & execution
• Maintain daily expense record and identify areas for improvement followed by submitting a monthly expense summary report to the owners.
• Conduct regular inspections of the property to ensure adherence to compliances.

Qualifications:

• Any Graduate with proven experience as a House/facility Manager with strong administration skills.
• Experience of Hotel/Large Bungalows shall be preferred.
• Knowledge of safety regulations, hygiene, and emergency protocols.

Desired Skills:

• Service Orientation.
• Multitasking.
• Good knowledge of housekeeping and facility management operations.
• Good time-management and communication skills.
• Ability to work flexible hours, including evenings and weekends, as required.