10 K Raheja Constructions Jobs
Male Telephone Operator
K Raheja Constructions
posted 19hr ago
Fixed timing
Key skills for the job
Key Responsibilities:
1. Answer and Direct Calls: Answer incoming calls; respond to queries, and direct calls to relevant personnel.
2. Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
3. Call Management: Manage call volumes, prioritize calls, and ensure that all calls are answered promptly.
4. Administrative Tasks: Perform administrative tasks, such maintaining In-Out Register and record-keeping.
5. Maintain Phone System: Ensure that the phone system is functioning correctly, and report any technical issues to the IT department.
Requirements:
1. Education: High school diploma or equivalent required.
2. Experience: 5-8 years of experience as a telephone operator or in a customer service role.
3. Skills:
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment.
- Proficient in Microsoft Office and phone systems.
- Strong organisational and time management skills.
- Ready to work in 3 shifts duties.
AGE: above 40 to 50
Employment Type: Full Time, Permanent
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Bad and disrespectful behaviour towards staff. No humanity. No career growth. Waste of time.
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