Junior Analyst, Process

Candidate would work on the various process and sub process. Must accomplish the daily set target with high efficiency and accuracy. Offers process recommendations surrounding improving processes, efficiencies and practices.

ESSENTIAL FUNCTIONS

The Process Analyst will work with supervisor, team leader, manager, onshore stakeholders and other staff members to accomplish the daily set targets based on the process engaged.

• Excellent Knowledge of MS office (Hands-on experience in MS Excel
• Report transition & timely SOP updating
• Improvise on daily processing efficiency and accuracy.
• Cultivates and maintains working relationships with team members
• Pro-active and zeal to outperform
• Communication- Should be able to comprehend well (written and verbal) & Can participate in calls
• Hardworking, flexible and Pro-active
• Willingness to work in any business shift - Fixed and rotational, Day or Night shifts hours

Qualifications

PREFERRED SKILLS / QUALIFICATIONS:

• Graduation: Preferably B.Com, MBA ,MCOM or other stream Post Graduates/Graduates can also be considered
• Zero -Two years experience
• Communication skills (Can participate in calls) & Basic Computer skills
• Decision and Analytical making skills
• Open for feedback and learning opportunities
• Flexibility - Any shift @ business requirement
• Service Agreement for 1 year
• International voice process experience is required.
• Good Communications skills