Job Title: Senior Executive - Work force management

Job Title: Senior Executive - Work force management

Company: Jubilant FoodWorks

Experience: 3-7 years

Key Responsibilities:

Workforce Availability: Oversee the end-to-end process of recruiting, onboarding, and scheduling riders and restaurant staff to ensure consistent coverage across all restaurants within the region, maintaining high service standards.

Recruitment Strategy: Develop and execute a comprehensive recruitment strategy for Jubilant FoodWorks, leveraging referrals, sourcing partners, aggregators, and targeted BTL activities to generate a steady influx of qualified riders.

Collaborative Coordination: Establish and maintain close collaboration with the regional operations team to align workforce availability with demand, ensuring seamless service delivery across the region.

Analytical Insight: Utilize strong analytical skills to assess rider availability patterns, historical data, and market trends for effective restaurant manpower planning. Take ownership of designing payout structures and incentive schemes for riders, ensuring alignment with the allocated budget and business objectives to motivate and retain a high-performing workforce.

Process Implementation: Lead the implementation of new workforce management processes within Jubilant FoodWorks, ensuring adherence to established procedures that optimize operational efficiency and maintain a high standard of service.

Performance Metrics: Set and monitor key performance metrics related to workforce availability, recruitment, and adherence to processes, driving continuous improvement in service delivery and workforce management.Role & responsibilities