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1 JPMorgan Chase & Co. Application Support Engineer Job

Application Support Engineer

2-6 years

Hyderabad / Secunderabad

1 vacancy

Application Support Engineer

JPMorgan Chase & Co.

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Job responsibilities

  • Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root.
  • Participate in weekend support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team.
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
  • Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
  • Participates in root cause calls and drives actions to resolution with a keen focus on preventing incident.
  • Recognizes the manual activity within your role and proactively works towards eliminating it through either system engineering or updating application code.

Required qualifications, capabilities, and skills.

  • 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
  • Experience in observability and monitoring tools and techniques.
  • Experience with one or more general purpose programming languages (Python or C#) and/or automation scripting (PowerShell Script)
  • Experience in observability and monitoring tools and techniques.
  • Familiar with tools such as Splunk, ServiceNow, Dynatrace, etc.
  • Experience in CI/CD tools like Jenkins, Bitbucket, GitLab, Terraform
  • Eagerness to participate in learning opportunities to enhance ones effectiveness in executing day-to-day project activities.

Preferred qualifications, capabilities, and skills

  • Experience and understanding of Genetec Security Desk
  • Understanding of cloud infrastructure

Employment Type: Full Time, Permanent

Read full job description

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What Application Support Engineer at JPMorgan Chase & Co. are saying

4.6
 Rating based on 2 Application Support Engineer reviews

Likes

Compensation and management

  • Salary - Excellent
  • +5 more
Dislikes

Frequently changes in management

Read 2 Application Support Engineer reviews

Application Support Engineer salary at JPMorgan Chase & Co.

reported by 50 employees with 2-12 years exp.
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₹9.3 L/yr - ₹28.4 L/yr
290% more than the average Application Support Engineer Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees
64%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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JPMorgan Chase & Co. Mumbai Office Locations

View all
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064

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