Telecaller-Inbound/Outbound

Company Name: - Jiva Ayurveda Pharmacy Ltd

Job title: - Patient Care Executive (Incoming/Outbound)

Work location: - Faridabad, Haryana

Walkin Interview - 22nd Nov. to 24th Nov 24

Job description

Roles and Responsibilities

• Taking Incoming calls of customers and capturing important details in the system.
• Understand the customer's query and provide resolution.
• Document accurately.
• Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.

Desired Candidate Profile

• Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)
• Good in customer dealing (Know about Customer Service, Online Shopping Portals)
• Knowledge of Computer, Basic Typing
• Good Interpersonal Skills (Positive attitude, Negotiation Skills)
• Sales driven (Know basic selling skills on call)
• Listening skills.
• Awareness about digital payments platforms.

WHAT IS IN IT FOR YOU?

• Opportunity to earn incentives on lead conversion.
• Work with young and enthusiastic team and management.
• We will cultivate your talent in an inclusive culture that values diversity.