State Home Care Support Professional

Role & responsibilities

The role would be responsible for supporting acquisition lead in program management for all Customer care related activities

Key Responsibilities

1. Cross functional co-ordination

2. Monitor & maintain plan vs actual

3. provide operational analytics to key stake holders for necessary action

4. Share progress updates and gap analysis

5. Support in Escalation management if any

Preferred candidate profile

1.Problem Solving Ability,

2.Knowledge of advance excel & MS Office

3.Collaboration

4.Coordination