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JC Senior Digital Repair Specialist
Jio
posted 4d ago
Job Description
2. Install CPE devices
3. Drive quality installations
4. Address partner queries
5. Visit partners for checks
6. Conduct group meetings
7. Interact with customers
8. Troubleshoot device queries
9. Record job in CRM portal
10. Upgrade device software
11. Repair handsets, PCB swap
12. Train / support service points
13. Adhoc responsibilities as needed
Skills & Competencies :
A. Soft skills:
1. Customer focus
2. Communication skills
3. Problem Solving skills
B. Functional skills:
1. Handset repair skills
2. Knowledge of spares op
Employment Type: Full Time, Permanent
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Rating based on 17 Senior Digital Repair Specialist
reviews
Anonymous · After Sales Service & Repair
in English Bazar, West Bengal
Nothing to say 👎
This company is one of the worst places to work. The work-life balance is non-existent, and employees are constantly overburdened with unrealistic expectations. The work culture is toxic, filled with rampant favoritism, internal politics, and biased decisions that leave hard-working employees feeling undervalued and demotivated. Gro..Read More
Read 17 reviewsSenior Digital Repair Specialist salary at Jio
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