Telus - Customer Service : International Voice Banking Process

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TVTM. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Hiring for International Banking Process- Voice Customer Service Role

Looking for people with minimum one year relevant experience in International BPO/Banking process (Voice)

Key Responsibilities:

• Provide voice support for international transactions and payments
• Assist with KYC, fraud-related issues, and technical troubleshooting
• Resolve customer queries in a timely and professional manner
• Maintain compliance with security and data privacy regulations

Desired Candidate Profile

• 1-4 years of customer service experience, preferably in Banking Voice Process or international voice process
• Should possess excellent verbal and written communication
• Strong command of grammar and syntax
• Work location : TELUS International, Candor TechSpace, Sector 135, Noida
• Candidates should be okay with the work from office role
• Should be comfortable with night shifts
• Enjoys a flexible working schedule

Perks and Benefits

• Working Model : 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off
• Location : Noida Sector-135
• Free pick up and drop facility will be provided within 35 Kms range
• Medicare Facility(Free online consultation with Doc)

For more information, please connect with :

antra.rawat@telusinternational.com (7042566314)

pratishtha.lnu@telusinternational.com (9319721434)

yancha.chitkara01@telusinternational.com (9319721437)

akriti.negi01@telusinternational.com (9266453600)

For any queries please reach out to Nagesh - 8130400684