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9 J Mitra And Co Jobs

Jr. Product Support Manager

0-3 years

₹ 3.5 - 4L/yr

Ahmedabad, Delhi/Ncr

1 vacancy

Jr. Product Support Manager

J Mitra And Co

posted 24d ago

Job Role Insights

Fixed timing

Job Description

Location: Delhi, Kota, Udaipur, Jaipur, Jodhpur, Haryana , Jammu, Himachal, U.P , West Bengal, Odisha, East Delhi, Meerut, Berhampur, Dehradun, North Delhi, Andhra(Kurnool, Nellore) , Bihar(Gaya, Darbhanga, Patna, Muzzaffarpur), Jharkhand(Ranchi, Jamshedpur), Punjab(Ludhiana , Amritsar, Bhatinda), M.P( Raipur, Chattisgarh, Bhopal, Indore, Gwalior, Jabalpur), North East (Aizawl-Mizoram, Nahargaon-Arunachal, Kohima- Nagaland)


Job Type: Field Job


Reporting Manager: DGM Technical Cell


Purpose of Position: The purpose of the position is to ensure the timely closure of customer complaints. The position requires to co-ordinate with field staff, customers & company staff to ensure that the work is done.


Job Responsibility:

1. Training to field staff/ Customers in our product Range.

2. Handle customers complaints and close them within stipulated time.

3. Preparation of hand-outs/ product promotional material and product training material.

4. Documentation related to work performed.

5. Should be Aware of Immunology, ELISA Principle.

6. Should be aware of Customer handling, presentation etc.

7. Should have analytical skill.

8. Take & analyze customer feedback.

The responsibilities may be reviewed/added as per company requirements from time to time.



Employment Type: Full Time, Permanent

Read full job description

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What people at J Mitra And Co are saying

Product Support Manager salary at J Mitra And Co

reported by 3 employees
₹3 L/yr - ₹3.1 L/yr
81% less than the average Product Support Manager Salary in India
View more details

What J Mitra And Co employees are saying about work life

based on 169 employees
73%
92%
60%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

J Mitra And Co Benefits

Submitted by Company
Soft Skill Training
Job Training
Health Insurance
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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J Mitra And Co New Delhi Office Location

View all
New Delhi Office
Headquarter
A-180,OKhla Industrial Area,Phase-1 New Delhi
110020

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