Site Reliability Engineer - Incident Management (3-5 yrs)

Job Description :

- Partner with application developers and solution architects to ensure services are built for scale and performance.

- Lead setting service-level objectives, agreements and indicators (SLOs, SLAs and SLIs) for the underlying service by collaborating with Application Development, Product and Business Owners.

- Design, Develop and create Scripts/Software/Tools that will improve the reliability of systems in Production including fixing issues, responding to incidents and taking on-call responsibilities.

- Improve the overall resilience of a system and provide visibility to the health and performance of services across all applications and infrastructure.

- Improve service performance metrics like latency, page load speed and ETL and help proactively identify performance issues across the system.

- Implement monitoring solutions, create Dashboards and Alerts based on four golden signals of SRE providing single source to determine the overall performance and availability of the services they support.

- Writing, updating, and using documentation, including runbooks/playbooks.

- Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more.

- Using Chaos Engineering to test what you build under real-world conditions.

- Spread information across DevOps and business teams encouraging a blameless culture focused on workflow visibility and collaboration.

- Root-cause analysis complex problems involving multiple parties, networks, hardware, and software that relate to scaling and performance.

- Services as technical owner to ensures delivery for SRE initiative.

- Performs deliverable reviews and coaches\' team in area of expertise in SRE.

- Provide continuous competitive and best-practices research, leverage industry resources and market trends, and liaise with internal stakeholders.