Business Analysts

Job Description

What You ll Do The support analyst will be helping Oracle Internal sales users via chat & provide technical/business support on applications used by them on a day today basis.

Responsibilities

- Your responsibilities include:

Job duties are varied and complex, needing independent judgment and include but are not limited to:

Provide 1st level of support on the Sales end to end processes.

Solve and resolve simple to complex queries.

Participate in testing of new applications.

Meet GSCO Support KPIs and targets.

This is a work from office role with 24/7 shifts

Required Skills/Experience

What You ll Bring

Required Experience, Skills and Qualifications

Good communication, interpersonal, and analytical skills.

Ability and desire to provide excellent customer-service to internal customers.

Ability to work independently and in a dynamic environment.

Excellent English skills both written and verbal.

Strong problem-solving skills.

Flexibility to working in shifts.

Proactive, great teammate.

Positive and Can Do Attitude.

Results orientated.

Good PC skills, esp. in Word/Excel.

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before.