Intern - Customer Integration and Support

With teams and offices around the world, Irdeto s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdetos success.

Your Role at Irdeto:

• Provide support and integration services for DTH/OTT customers.
• Collaborate closely with the Integration and Support Manager to ensure timely resolution of reported issues in accordance with agreed SLAs.
• Quickly learn various video technologies, conduct analysis, and deliver solutions that meet customer satisfaction.

How You Can Contribute to the Team:

• Eager to learn about diverse video technologies.
• Strong written and verbal communication skills.
• Availability for a one-year internship.
• Ability to work effectively both as part of a team and independently, including remotely.
• Proactive and self-motivated approach.
• Strong logical and analytical skills with the capability to quickly learn new technologies and provide timely analysis and solutions with minimal impact on end users.
• Take ownership of reported issues until resolved.
• Effective presentation skills for small and medium-sized groups.
• Proficient in documentation and reporting.
• Competent in using Microsoft Office applications, including Visio and Project.
• Bachelor s degree in Electronics and Communication.
• Basic understanding of DVB/MPEG standards, scripting languages, databases, DRM and AWS is an advantage.

What you can expect from us:

Our people and culture are the heart of our business, and our values of Trust, Accountability, Agility and Innovation inform what we'do, and how we work. We believe in investing in our talented employees and promote collaboration, creativity and innovation, health and we'll-being across our global workforce.

In addition to competitive remuneration and extensive benefits we offer:

• An international and multicultural environment where diversity and inclusivity are celebrated and embraced

• Professional educational opportunities and training program

• Innovation sabbatical

• Volunteer Day

• State of the art office space

• On the job coaching and mentoring

• Flexible work arrangements - via our Work Hard Anywhere policy.

• Some of us run city marathons and even go on snowboarding trips together!

• Casual Friday? Casual every day!

• US$ 500 net for your home office setup after you passed your trial period

• And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few)