Reporting to the Manager, Talent Solutions Services, the Analyst, Talent Solutions and Services (Hire Onboarding), is responsible for ensuring accurate, timely, and efficient delivery of key hire and onboarding programs and processes. The role will be accountable to assist with the launch of our newly defined shared services model and will respond to HR Service Requests using ServiceNow case management solution and utilize internal resources to complete transactions and processes while adhering to internal procedures and local regulatory requirements. The role supports the Talent Operations team by delivering individual goals, plans, and HR initiatives that align with the teams business and strategic objectives.
Key responsibilities:
Processes new hire and internal job data changes in HR systems and ensures alignment of information for payroll as well as critical HR reporting
Accountable to process and oversee the completion of background screening checks required to ensure compliance to internal and regulatory requirements
Provides effective and high-quality responses to inquiries related to background screening and onboarding to ensure employee experience excellence
Collaborates with and acts as a liaison between employees, HRBPs, COEs and other global internal/external partners to complete cross-functional processes
Monitors work eligibility in alignment with regulatory requirements
Ensures data accuracy and integrity of employee records across Smart Recruiters, Workday, and Payroll and monitors via reporting
Creates and maintains procedural documentation including training materials, checklists, etc.
Participates in special projects/ systems implementations related hire onboarding by defining requirements, preparing test scripts, and documenting results
Seeks opportunities to improve and optimize processes, experience, and online content related to onboarding programs
Supports Talent Operations team to streamline and centralize transactional processes to facilitate operational effectiveness and digitized automation
Experience supporting recruitment activities and onboarding in a global organization with complex HR programs and policies
2+ years of HR experience in a similar role within HR or other relevant groups