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Community Associate
International Workplace Group
posted 2hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
The opportunity
As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
A typical day at Regus
You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed.
Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinks
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch.
Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home.
About you
We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
- A good communicator, with the ability to build strong professional relationships and empathise with people s needs
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
What we offer
On top of a competitive salary package you ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
Employment Type: Full Time, Permanent
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What people at International Workplace Group are saying
Rating based on 2 Community Associate
reviews
Anonymous · Sales Support & Operations
in Mumbai, Maharashtra
Likes
Everything here is a PROS
Dislikes
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Read 2 reviewsCommunity Associate salary at International Workplace Group
reported by
13
employees
₹3
L/yr - ₹3.8
L/yr
11%
less
than the average Community Associate Salary in India
View more details
What International Workplace Group employees are saying about work life
based on 10 employees
Strict timing
Monday to Friday
No travel
Day Shift
International Workplace Group Benefits
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