Engineer, Endpoint Solutions

Job Description

Job Purpose

ICE Data Services India Private Limited. , a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills.

Responsibilities

Must have

• Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python. Familiarity with Apple Platform/macOS Mobile Device Management concepts and enterprise deployed application configuration methodologies.
• Familiarity with JAMF. Experience with JAMF Composer or Visual Studio Code and Munkipkg.
• Experience in Workspace One (Airwatch) which includes deploying agents, troubleshooting issues, Device management, enrolling devices etc.

Good To have

• Workstation OS Familiarity with Windows OS.
• Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role.
• Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Core Management, Autopilot, Azure.
• Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM.
• Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc.
• Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc.
• Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line.

Knowledge and Experience

Candidate with more than 8-10+ years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc.

• College degree in Engineering, MIS, CIS, or related discipline preferred.
• Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally.
• Familiarity with Service Now and Change/Incident Management practices.
• Experience in the Financial Services industry a plus.
• Experience in managing VDI environment (VMware Horizon, Citrix) will be plus.

Schedule

This role offers work from home flexibility of one day per week .