We are Hiring.!! International voice - US Process

Role & responsibilities

• Fluent English with excellent verbal and written communication.
• Strong customer service experience and skills, including patience and problem-solving.
• Basic HVAC product knowledge and understanding of company policies.
• Proficiency in CRM tools and basic computer skills.
• 5 plus years of experience in any customer-facing role, particularly in a contact center environment.
• Experience in a B2C (Business to Consumer) Setting
• Empathy, positivity, and active listening.
• Ability to work U.S. hours and manage shift work.

Preferred candidate profile

• Any Graduate/ Diploma
• Only Immediate joiners preferred
• Location - Chennai (Work from Office)
• Knowledge and understanding of providing customer service
• Strong communication skills (both verbal and written).
• Ability to handle both voice and non-voice HR support tasks.
• Strong problem-solving and multitasking abilities.

Contact - Lilavathi HR - 9840347647