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International Voice process (Healthcare) - Noida
2COMS
posted 18d ago
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Fixed timing
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Job Description
SUMMARY
Requirements
Benefits
Hiring for leading MNC at Noida location for experience customer support candidates, Salary upto 5lpa to 5.50 lpa
Job role:
Should be able to communicate in English as this job profile involves interaction with
customers from North American, Canadian & UK.
- Handling customer queries / request and complaints over the call
- Analyze and process transactions accurately & on time.
- Document all transactions completed in a day.
- Make significant contribution towards collecting metrics on processes.
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
Minimum qualification - Graduate in any discipline
1 to 5 yrs of work experience in Voice. Preferable voice exp. In finance.
Excellent communication skills and strong command over English language.
Excellent Customer Service Skills.
Willing to work in a shift based work schedule.
Excellent Analytical ability, Logical approach towards problem solving
PF/Medical coverage
IJP - oppurtunity to get promotion internally
Employment Type: Full Time, Permanent
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People are getting interviews at 2COMS through
People are getting interviews through
(based on 22 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
36%
23%
9%
5%
27% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Intern at 2COMS are saying
Rating based on 1 Intern
review
Anonymous · Recruitment & Talent Acquisition
in Kolkata
Likes
Friendly stuff and colleague
Dislikes
No hike and pay.
Read 1 reviewWhat 2COMS employees are saying about work life
based on 432 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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