System & Solution Validation Engineer

Oversees all aspects of quality collaboration with customers from executive level to working level issue management. Understands customer needs and influences new quality requirements for future Intel product quality goals and customer service design.

• Domain expertise in memory PCIE , CPU , BMC (anyone of them)
• X86 architecture ,system debugging and design knowledge.
• Xeon systems technology enabling
• Hardware issue debug, escalation resolution, support.
• Publishing collaterals and presenting customer trainings on DCAI platforms.
• FACR , Returns management support
• Resolving customer production challenges
• Securing early worldwide customer issue support across platform debug and silicon failure analysis functions
• Provides post-sales technical expertise during the installation, implementation and maintenance of DCAI reference platforms
• May be involved in implementing detailed customer installation requirements.
• Ensures that client's needs have been met and that the product/solution is fully functioning according to specification.
• May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

Qualifications

• Experience in Xeon platforms hardware design and validation would be desirable
• Functional Validation , system debugging would be desirable.
• Experience in Hardware issue validation and debug.
• Experience in developing documents and presentations for customers.