Associate - Customer Support (0-4 yrs)

We require dynamic team as a Customer Support Associate, where you'll play a crucial role in providing exceptional service to our US telecom clients.

Key Responsibilities :

- Handle customer queries via calls, emails, or chat support.

- Resolve telecom-related issues with efficiency and professionalism.

- Maintain accurate customer records and ensure data security.

- Collaborate with team members to improve customer satisfaction. Requirements:

- Strong communication skills in English.

- Experience in customer support or related roles (preferred).

- Ability to work in a fast-paced, night-shift environment.