Merchandiser

The merchandiser is responsible for managing the end-to-end process of sourcing, production coordination, order follow-up, and timely delivery of goods to international clients. The role involves frequent communication with buyers, suppliers, and production teams to ensure that quality and delivery standards are met.

Key Responsibilities:

1. Order Management:
• Receive and review purchase orders from buyers and confirm the order details such as quantity, specifications, and delivery schedules.
• Coordinate with internal teams and suppliers to ensure orders are processed according to the clients requirements.
• Monitor production timelines and ensure deadlines are met.
2. Product Development & Sampling:
• Work closely with the design and production teams to develop product samples based on buyer specifications.
• Coordinate the creation and approval of samples, ensuring that they meet quality, design, and other technical requirements.
• Send samples to buyers for approval and implement feedback for improvements.
3. Production Coordination:
• Monitor and coordinate the production process, ensuring that timelines are adhered to at every stage.
• Troubleshoot production issues and work with production teams to find effective solutions.
• Conduct regular quality checks during production to ensure adherence to the buyers specifications.
4. Quality Control:
• Collaborate with the quality control team to ensure that the products meet the required standards before shipment.
• Address and rectify any quality issues reported during production or final inspection.
5. Communication & Relationship Management:
• Act as the primary point of contact between buyers, suppliers, and internal teams, providing timely updates on order status.
• Manage client relationships by addressing queries, providing status updates, and resolving any concerns related to order execution.
6. Reporting & Record Keeping:
• Maintain accurate records of orders, production schedules, samples etc.
• Prepare regular reports for management on order status, production progress, and any potential delays.