Infusai - MS Dynamics 365 Technical Consultant (5-15 yrs)

Role : Microsoft Dynamics 365 CRM Senior Technical Consultant

Experience : 5+ years

Location : Bhopal/Vadodara/Mumbai

Job Description :

- Contribute across all phases of projects (e.g., Plan, Analyse, Design, Build and Test)

- Leverage technical expertise to Architect Design and Solution CRM solutions. You will also be required to be hands-on with Dynamics 365 CE and Power Platform.

- Liaise effectively between clients, IT staff, and business partners to ensure high quality and timely delivery

- Assess Client requirements and scope and recommend appropriate solutions.

- Design Conceptual and Technical architecture.

- Ensure project quality meets standards through KPI identification

- Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery.

- Support the team in defining technical, operational and user requirements.

- Oversee the timely and effective resolution of client issues.

- Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process

- Travel as needed. You may be required to travel based on presales and project demands

Key Role Skill & Capability Requirements :

- You are excited about working with an agile consulting company to solve business-critical problems for some of the top companies in the world.

- You are a fast learner, self-starter, and creative thinker

- You are passionate about software and its potential to move organizations forward through innovation.

Technical Skills :

- Understanding of common Industry standard business practices supported by Dynamics 365 CE.

- Architecting large complex solutions using the Microsoft stack.

- Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service.

- Experience in Configuration and Customization of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API and SSIS

- Familiar with the core Microsoft offerings.

- Pre-Sales experience especially with right-fit solutioning based on high level or ambiguous requirements and a good understanding of pricing strategies

- Proposal writing, product demonstration and presentations.

- Consulting experience working with external clients.

- Client management skills and the ability to work with clients to develop and manage an action plan.

- Implementation experience across multiple industries e.g., Health and Public Sector, Resources, Utilities, Retail, Logistics, Communications and Media, Insurance, Professional Services and Banking.

- Excellent interpersonal and communication skills