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Customer Support Executive
Infowan Technologies
posted 5d ago
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Job Description
Infowan Technologies Pvt Ltd is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
- Managing a team of representatives offering customer support
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Creating policies and procedures
- Planning the training and standardization of service delivery
- Selecting and hiring new staff
- Monitoring the work of individual representatives and of the team
- Conducting quality assurance surveys with customers and providing feedback to the staff
- Possessing excellent product knowledge to enhance customer support
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
Read full job description What people at Infowan Technologies are saying
What Infowan Technologies employees are saying about work life
based on 2 employees
Monday to Saturday
No travel
Day Shift
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