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32 Infosys BPM Jobs

Infosys BPM is Hiring For Freshers - Customer Support - Voice Process

0-1 years

Pune, Bangalore / Bengaluru

1 vacancy

Infosys BPM is Hiring For Freshers - Customer Support - Voice Process

Infosys BPM

posted 19hr ago

Job Description

Greetings from Infosys BPM Ltd.,


We are hiring for Customer Support Voice Process - Freshers for Bangalore and Pune.


Please find below Job Description for your reference:


Infosys BPM Ltd. is hiring for (Customer Support - Voice)


  • Job Location: Bangalore and Pune
  • Qualification: Customer support- Full time Graduates
  • Experience: Freshers

Job Description


Must Have Excellent Communication Equivalent to CEFR::C1


  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office

Must Have:


  • Excellent communication skills
  • Ready to work in 24*7 shifts, work from office Bangalore and Pune
  • Full time education of 15 years

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

Top Infosys BPM Customer Support Interview Questions

Q1. What factors would inform your approach to targeting the right people on social media in order to drive sales?
Q2. What journal is made when purchase requisition is created
Q3. T codes used for PRPO routed invoices, tcode for manually processing invoice, Tcode for credit note. Why credit note is issued, Reason of PO ... read more
View all 347 questions

What people at Infosys BPM are saying

5.0
 Rating based on 1 Customer Support review

Likes

BPM is good technology and Infosys company is good

  • Salary - Excellent
  • +6 more
Dislikes

Infosys company are good there are not dislikes

Read 1 Customer Support review

Customer Support salary at Infosys BPM

reported by 5 employees
₹2.5 L/yr - ₹5.3 L/yr
56% more than the average Customer Support Salary in India
View more details

What Infosys BPM employees are saying about work life

based on 9.9k employees
56%
86%
67%
61%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Infosys BPM Benefits

Submitted by Company
Soft Skill Training
Job Training
Cafeteria
Health Insurance
Submitted by Employees
Soft Skill Training
Job Training
Health Insurance
Cafeteria
Team Outings
Gymnasium +6 more
View more benefits

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Infosys BPM Bangalore / Bengaluru Office Locations

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Bengaluru Office
Headquarter
Plot no 26, 3, 26/4, 26/6, Hosur Rd, Suryanagar Phase I, Electronic City, Bengaluru, Karnataka 560100, India Bengaluru
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Bengaluru Office
bharatiya center of information tecnology, Kannuru, Bengaluru, Karnataka 560064, India Bengaluru
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