Walk-in For HR Benefit Admin roles at JP Nagar on Saturday 8th-Feb

Dear Candidate,

Greetings from Infosys BPM Ltd.,

We are hiring for HR Benefit Admin and roles at Bangalore, please walk-in for interview on 8th-FEB- 2025 at JP Nagar Bangalore location.

Note: Please use the below link to apply and register your application before attending the walk-in, mention the Candidate ID on top of your Resume

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-206067

Interview details:

Interview Date: 8th-FEB- 2025(Saturday)

Interview Time: 10 AM to 1:30 PM IST

Address of the Interview Venue:

Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078
Landmark: Near Sindoor Convention Hall

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).

Please find below Job Description for your reference:

Experience required- Min 1 to 6 years

Responsibilities:

JD for HR Benefit Admin:

The Benefit professional is responsible for supporting the administration of employee benefits programs for the clients. This includes processing enrollment and claims, maintaining employee records, and providing support to the clients. Process Benefits transactions which may include:

• Process employee benefit enrollments, changes, and terminations.
• Process employee benefit claims, including medical, dental, vision, and disability claims.
• Maintain all employee benefit records, including eligibility information, enrollment elections, and claims history.
• Provide support to clients employees and managers on benefit-related questions and issues.
• Administer the state health benefits and flexible benefits Annual/Open enrollment.
• Administered the US FMLA program in compliance with federal and state requirements.
• Process & perform quality check on Benefits transactions which may include:
• Aid on resolving level 2 & 3 level questions benefit plan issues.
• Escalate non-transactional, production, issues promptly and according to established protocols
• Participate and contribute towards process transformation & automations
• Respond to escalated issues from HR professionals, and HR managers
• Supports TL in training, daily reviews and escalations resolutions

Must Have:

• Graduate in any stream
• Strong written and verbal communication skills
• Experience in HR Operations
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc)
• Ability to work independently and as part of a team
• Computer proficiency (MS Office Word, Excel and Outlook)

Good to have:

• Experience specific to Benefit administration for Global (US , EMEA, APAC) clients will be added advantage.

JD For HR Generalist:

support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc.

• Monitoring teams performance against the agreed SLAs
• Escalation Management
• Identify trends and high-volume transactions that may indicate org-wide issues and get the team prepared to handle such high volumes at times
• Train and develop team members
• Provide constructive feedback to team members to improve their performance
• Create developmental plans for each team member
• Create the back-up plan for handling of unforeseen or seasonal volume fluctuations
• Ensures process compliances, Knowledge Management compliances to meet the client & internal commitments.

Must Have

• Graduate in any stream
• Strong written and verbal communication skills
• Experience in HR Operations
• Results and deadline driven
• Proven expertise in customer relationship management; strong consultative skills
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc)
• Experience of in Team handling
• Computer proficiency (MS Office Word, Excel and Outlook)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Regards,

Infosys BPM Talent Acquisition Team