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Information Security Media Group

Compare

4.3

based on 6 Reviews

16 Information Security Media Group Jobs

Salesforce Administrator

ISMG - Information Security Management Group

4.3

based on 6 Reviews

5-10 years

Mumbai

1 vacancy

Salesforce Administrator

Information Security Media Group

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Data Analysis Data Analytics Salesforce Hospital Administration Automation Testing

+ 3 more

Job Description

We are seeking a highly skilled and dynamic Salesforce Administrator to join our Data Research team & help our organization strengthen sales strategies & solve business challenges through optimized use & data management of the Salesforce Platform. In this role, you will be responsible for supporting users, managing data, maintaining security standards, & delivering actionable analytics. The ideal candidate will have extensive experience in Salesforce setup, configuration, management, & report creation. This role requires a deep understanding of Salesforce best practices and the ability to drive business success through innovative solutions derived from data analysis from the platform.

Responsibilities

Salesforce Administration: Managing & supporting the Salesforce instance, including customization of objects, fields, record types, page layouts, validations, workflow & approval rules, sharing rules, permission sets, & triggers.
User Management: Creating & managing user accounts, profiles, roles, & permissions to ensure appropriate access levels & data security.
Data Management: Ensuring data integrity through data cleansing strategies, validation rules, & data import/export procedures performing regular data audits & backups.
Customization & Configuration: Adapting Salesforce to fit the organization s unique workflows, processes, & data models by creating custom fields, objects, layouts, &user interfaces
Workflows & Automation: Designing & implementing automation such as flows, approval processes, & triggers to reduce manual tasks & increase efficiency.
Reporting & Analytics: Building & maintaining custom reports, dashboards, & visualizations to provide valuable insights into business performance & enable data-driven decision-making
Training & Support: Providing training, documentation, & ongoing support to users to drive adoption & effective use of Salesforce.
System Upgrades & Maintenance: Performing system upgrades, install high-priority updates, & ensure optimal performance of Salesforce systems.
Integration Management: Managing & maintaining data integrations with third-party software used across the business.
Project Management: Leading & managing Salesforce projects from inception to completion, ensuring timely delivery & alignment with business objectives.
Stakeholder Collaboration: Working closely with business partners across Sales, Marketing, Operations, & other departments to define & manage project scoping, define requirements, & prioritize activities.

Qualifications

Salesforce Administrator Certification or 5+ years experience in Salesforce administration including setup, configuration, & management of Salesforce systems.
Advanced experience in Salesforce report creation & analytics.
Proficiency in designing, building, implementing, & testing Salesforce Flows.
Familiarity with Salesforce best practices & ability to implement them effectively.
Experience with Salesforce Sales, Service, Marketing, and/or CPQ Clouds.
Strong problem-solving & analytical skills to identify inefficiencies & troubleshoot issues.
Excellent communication skills to effectively gather requirements, translate them into solutions & provi de training for users of various skill levels.
Experience in managing Salesforce projects, including creating & maintaining project plans, monitoring progress, & ensuring successful delivery.
Ability to keep pace with frequent Salesforce updates & a passion for continuous learning & improvement.

Preferred Qualifications:

Additional Certifications: Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant
Community Involvement: Active participation in the Salesforce community.
Project Management: Experience in change management and governance.