RAID CC System Analyst

Experience : 5 Years to 7 Years

Analysis of business issues related to Raid and fix it alongside reconcile the monthly collection cycles

Job Duties and Responsibilities

- Resolve customer and business raised tickets within agreed SLA

- Review the monthly collection cycle and reconcile the failure cases

- Making sure required action collection\high usage action taken on time

- Generating monthly and weekly reports regarding Raid CC system

- Ability to know and review required connection with other systems

- Review new changes on the system

Knowledge, Skills, and Abilities

- Good knowledge and work experience in : unix and sql database

- Work experience in telecom industry