Infrastructure Support Engineer (Standard)

• Windows 2016/2019 Active Directory working knowledge.

• Design, implement and maintain Active Directory and AAD solutions for our clients.

• Sound knowledge of MS security hotfixes, capable to perform an upgrade of Active Directory environment, apply change management process

• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower-level domain structure.

• PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration & Item-Level Targeting.

• Managing \ Performing \Troubleshooting, schema updates

• Management of Active Directory domain controller FSMO roles

• Managing \ Performing \Troubleshooting of Group policy objects (GPO)

• Add, remove and configure Active Directory sites, sitelinks and subnets

• Strong experience and understanding to Implement, Manage and troubleshoot DHCP servers.

• Managing \ Performing \Troubleshooting File Replication service (FRS)

• Diagnose and resolve problems associated with the Directory Replication service

• Configure and manage the AD DNS services

• Manage Trust relationships

• Configure and manage the Directory Replication service

• Strong understanding of AD Disaster recovery

• Ensure the overall security of the Active Directory domain.

• Register global applications and SSO in AAD

• Configure AAD security features, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection.

• Capable to plan and execute AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD

• Provide expertise in integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce etc.,

• Create and maintain technical documentation for AAD solutions and architectures.

• Provide training and support to administrators on AAD functionalities and best practices

• Stay up to date with the latest AAD features, security updates, and compliance requirements

• Conducting root cause analysis as applicable

• Perform Problem Management

• Analyze current Active Directory environment to identify both technical and operational challenges and develop solutions for improvement

• Should have a good understanding of Identity and Access Management platform framework and functions.

• Should have very good knowledge on User Access Management Process, Auditing and Reporting

• Should have very good hands-on experience to add/remove/modify ACL, advance ACL, change ownership on File and Folder NTFS Permission on local, network file servers, DFS.

• Bachelors /Graduate in Computer Science or a related field

• At least 3-7 years of experience in designing, implementing, and maintaining Active Directory & AAD solutions for enterprise clients.

• Deep understanding of Active Directory functionalities such as site and services, Domain Trust, AD replication, DNS and Group Policies. AD upgradation and Migration, Patching of Domain controllers etc.

• Deep understanding of Azure Active Directory functionalities, such as Azure AD Connect, Azure AD Domain Services, and Azure AD B2B/B2C

• Strong expertise in AAD security features, such as MFA, Conditional Access, Identity Protection, and Azure AD Privileged Identity Management

• Experience in AAD migration projects from on-premises Active Directory or other Identity Providers to Azure AD

• Knowledge of integrating AAD with other Microsoft and third-party applications and services, such as Microsoft 365, Azure, and Salesforce

• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

Microsoft certifications in Azure Active Directory and related technologies are a plus

EXPERIENCE

• 3-4.5 Years

SKILLS

• Primary Skill: Infrastructure Support
• Sub Skill(s): Infrastructure Support
• Additional Skill(s): Infrastructure Support, Infrastructure Support L1, Managed Services-L1 Support, Managed Services-L2 Support