Cloud Ops (Standard)

1. new Projects/CRs development using ServiceNow, including backend and front end applications.

2. Participate in Review and Audit of applications to follow standard process and meeting the agreed SLAs.

3. Understand and translate the requirement into Designs

4. Design HLD and LLD.

5. Maintain the source code, update set and code base of ServiceNow

6. Develop applications using best practices which include design patterns, following best coding techniques and Naming conventions.

7. Review the code of his team mates using the coding standard checklist.

8. Unit Testing the Application and Support the SIT/QA/Production verification.

9. Provide support to L3 team and warranty period for production applications.

10. Follow SDLC Process and create relevant documents like LLD, Development, Unit Test, release, operational procedure.

11. Performs other duties as required by the higher levels of supervision.

Bachelor s Degree in Software Engineering, Computer Science or equivalent from an accredited university.

A minimum of Ten(5) years of experience in IT Application Development with 4+ years on ServiceNow design and development.

Experience and Knowledge of JAVA Scripting, Oracle SQL, PL/SQL, DDL, DML and MySql is mandatory

Experience with ServiceNow Configuration Items: Business Rules, Tables, Workflow, Flows ...etc.

EXPERIENCE

• 4.5-6 Years

SKILLS

• Primary Skill: Cloud Service Incident Management
• Sub Skill(s): Cloud Service Incident Management
• Additional Skill(s): Servicenow, MySQL, JavaScript Development