Infodot Technologies - Network Engineer - TCP/IP/VLAN (3-5 yrs)

Knowledge and Skills :

- Networking Fundamentals : Deep understanding of networking concepts like TCP/IP, subnetting, VLANs, and routing protocols (e.g., OSPF, EIGRP). This is essential for maintaining and troubleshooting network infrastructure.

- Hardware Proficiency : Knowledge of core network devices (routers, switches, firewalls, wireless APs) indicates the need for hands-on experience.

- Operating Systems : Familiarity with network-specific OSes (Cisco IOS, Fortinet, etc.) suggests this role may involve configurations and updates on these systems.

- Troubleshooting : Strong diagnostic capabilities signal that the role requires resolving real-time network issues effectively.

- Security : Basic security principles align with handling vulnerabilities and implementing encryption.

Wireless Networking :

- Standards : Understanding wireless standards (e.g., 802.11a/b/g/n/ac/ax) ensures optimal configuration and performance.

- Security : Familiarity with WPA2/WPA3 and RF fundamentals emphasizes robust wireless operations.

- Controllers : Experience with wireless controllers is key to managing complex wireless environments.

Responsibilities :

1. Network Maintenance :

- Monitoring performance and resolving network and wireless issues.

- Implementing configuration changes and updates.

- Documenting network activities for accountability and future reference.

2. Wireless Network Focus :

- Handling access point configuration and wireless coverage planning.

- Managing wireless performance and interference issues.

3. Support and Collaboration :

- Assisting Level 1 technicians and liaising with site engineers.

- Escalating issues to vendors as necessary.

- Periodically checking managed networks for optimal operation.

4. Client Interaction : Ensuring the client is updated on troubleshooting progress and maintaining SLA compliance.

Common Issues :

- Handling network connectivity, performance bottlenecks, and security incidents.

- Addressing wireless-specific issues like signal strength, interference, and encryption protocols.

Tools : Using platforms like Auvik for device monitoring highlights a need for familiarity with network monitoring tools.