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Customer Care Executive
Info Test Ehire Campaign
posted 15d ago
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Job Description
Job description involves interacting with customers over the phone to provide information, resolve issues, and build relationships.
Responsibilities
- Provide information: Give customers details about products, services, pricing, and account information
- Take orders: Enter or take orders from customers
- Resolve complaints: Address customer complaints with empathy and professionalism
- Follow up: Check in with customers to ensure their issues were resolved
- Record interactions: Keep a record of customer interactions, including comments and complaints
Employment Type: Full Time, Permanent
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