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Customer Service (Voice Process) - 99acres.com

0-5 years

Noida

Customer Service (Voice Process) - 99acres.com

Info Edge

posted 9d ago

Job Description

About Info Edge

InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating  Our products and services are built keeping our customers in mind  We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms  Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems  Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers 

At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About 99acres com
99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India  With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres com has over 10 lakh residential and commercial property listings and over 1 5 lakh new projects.

Designation/Title
Executive / Associate Senior Executive / Senior Executive

Required Educational Qualifications
Any Graduate 

Desired Experience
0 - 5 years

Job Objective
Job Description - It is 100% desk jobs and this role is to reach out to the pre generated leads contacts through calling, generate the needs in customer and create qualified leads for sales team.

Role and Responsibility -

  • Make 100-150 outbound calls on pre generated leads and find out qualified leads.
  • Identified customer needs and wants to enhance customer experiences and boost lead generation.
  • Assists the property buyers to make the right decision.
  • Adhere quality parameters and ensure compliance of calls.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Worked varied hours to meet seasonal and business needs.
  • Completed daily logs for management review.

Perks and Benefits: -

1. Pre generated data provided, no cold calling

2. No field job, all client dealing via outbound calls

Please Note -

  1. Graduation is mandatory for role.
  2. Work Location will be C-10, Sector 1, Noida
  3. Freshers with no internship experience in marketing/calling process are not eligible for role.
  4. At least 6 months of experience or Internship in voice process is mandatory.

Why Join Us

This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.

To learn more about Info Edge visit http://www.infoedge.in/ 

Contact VRINDA GUPTA for more insights

LinkedIn - https://www.linkedin.com/in/vriiindaa/

WhatsApp - 88260 177 78

Email - vrinda.gupta@naukri.com

 

Employment Type: Full Time, Permanent

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What people at Info Edge are saying

Customer Service salary at Info Edge

reported by 3 employees
₹3 L/yr - ₹3.2 L/yr
6% more than the average Customer Service Salary in India
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What Info Edge employees are saying about work life

based on 1.9k employees
57%
64%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
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Info Edge Benefits

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Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
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Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
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Info Edge Noida Office Locations

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Noida Office
Headquarter
Info Edge (India) Limited, B - 8, Sector - 132 Noida
201304
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