Key Accounts Manager

IndusInd Bank Ltd
Job title: Key Account ManagerGrade Band: Junior/ Medium ManagementLocation: City NameBU/Function : Consumer BankingReports to: Branch ManagerRole Details

• Responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers. The KAM is supposed to service all banking needs of mapped clients

Overall Job Description

• To grow the liability base of the bank by deepening relationships of mapped customer base.
• To service clients covering all their banking needs including bank/3rd party products.
• To enhance product penetration in the mapped customer base.
• To activate clients on Non branch delivery channels including Net banking, Mobile Banking, Video Branch, ATM, Point of Sale etc.
• To sell bank and third party products with a view to enhance revenue per client.
• To conform to processes of the bank and have a high focus on compliance.

Education and Work Experience Requirements:
EDUCATION
Essential requirement: Graduate, preferred exposure to financial subjects

Preferred: Preferred exposure to financial subjectsWORK EXPERIENCE
Essential requirement: 3 - years of relevant work experience in the banking industry.

Preferred: 3 - years of relevant work experience in the banking industry.
Any specific requirements

• AMFI Certified (Mandatory)
• IRDA certification (Desirable)
• Relevant work experience in the banking industry is preferred.
• Candidates from Insurance/NBFCs may also be evaluated

Desired Behavioral / Functional Traits

• Knowledge of Banking products and processes.
• Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
• Multi-tasking with crisis management capabilities.
• Effective communication & interpersonal skills.
• Ability to adapt to change in a fast growing franchise.
• Ability to maintain/attract long lasting client relationships.

Compensation Range NAAge Range NA
Key Stakeholders (Internal / External) – NA
Approved by: Date: