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OPS 2 Testing
Indium Software
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Proficient working knowledge of MS Office or Google suite
Basic experience with JIRA or ticketing tools
Exceptional reading comprehension and English writing skills
Basic knowledge of SQL
Experience in extracting and processing data using Excel/Google Sheets (including pivot tables and VLOOKUP)
Proficient in data analysis
techniques, root cause identification methodologies (e
g
, fishbone diagram analysis, RCA, 5
whys etc
)
Be able to achieve high program health by taking charge of the responsibilities end to end real
time
Work allocation
Meet/exceed the defined targets for the team (Productivity, Quality, SLA, Efficiency and Utilization)
Ensure process adherence
Identify process gaps and improvements
Can manage multiple responsibilities along with Core duties
Quality audits (regularly)
Manage policy, training, reporting, and quality if separate POCs for the same are not available
Employment Type: Full Time, Permanent
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